Customer Service is our focus at MONSTER TEXTBOOKS! The reason is because it sets us apart. We know which books you need, and we pull them for you. What more could you want?
We understand going to an actual bookstore isn't for everyone. Avoid the crowds: order online! You can simply place your order online and we will ship it to you. Or, if you want to save money on shipping, place your order and select in-store pickup to grab it from us -- with no extra charge! Please note that used books do not usually come with access codes. There are a few exceptions, please contact us if you have questions.
We can order most books for any campus to be delivered to our store or your home. However, once a special order (prepay) is submitted we are unable to offer refunds.
We do offer price matching on all in stock items. Price matching can only be utilized if the price found is from a reputable seller. For example directly from Amazon (not a third party seller), Chegg, or the on campus bookstore.
MONSTER TEXTBOOKS has a shipping team dedicated to making sure your books are carefully packaged and sent direct. On average, you can expect your books a week after they are ordered. Should you need expedited shipping to receive your book faster, there is that option to choose from as well!
If your concerns weren't addressed in this section, feel free to call us at 281-463-7179 or email us at firstname.lastname@example.org!